By Error An Error Interrupt Pc
Please send it to [email protected] happened to crash dump info? If a software configuration change has recently been made, and the router is in a booting loop, a software bug may be causing this issue. EARL Driver: lyra_purge_search:process_push_event_list failed The Cisco Catalyst 6500/6000 Switches can unexpectedly reload during the bootup process. Troubleshooting Bus Error Crashes on 68000 Processor Platforms With the address accessed by the router when the bus error occurred, use the show region command to determine the memory location the
sup2a> (enable)show version WS-C6506 Software, Version NmpSW: 6.3(10) !--- Output is suppressed. Sigtrap (Signal Trap) Exception This is usually a software problem, and is another way to report a Software-forced Crash. Power cycle brought it back up. On Wednesday the router locked hard and was unresponsive from console, etc.
Components Used The information in this document is based on these software and hardware versions: All Cisco IOS® software versions All Cisco routers Note:This document does not apply to Cisco Catalyst Upgrade the switch to Cisco IOS Software Release 12.2(18r)SX05 or later. If this problem occurs, error messages similar to these are logged in the show context output: Router#show context ... Any one can help in this regard ? 0 Back to top #4 blue_arnis blue_arnis Newbie Members 5 posts Posted 11 October 2008 - 09:55 PM The answer is in the
If you see an error message that is not in one of the common error messages, refer to Messages and Recovery Procedures - Catalyst 6500 Series System Message Guide, 8.4. Most often, a faulty CPU board causes this type of crash. Upgrade the switch to the Cisco IOS release not affected by this defect. Windows Interrupt List Yes No Feedback Let Us Help Open a Support Case (Requires a Cisco Service Contract) Related Support Community Discussions This Document Applies to These Products Catalyst 6500 Series Switches Share Information
Identify the Cause of the Reload If you do not power-cycle or manually reload the router, you can find the cause for the reload in the show version output, as shown Windows Interrupt Conventions For more information on document conventions, see the Cisco Technical Tips Conventions. Related Information Error and System Messages - Cisco Catalyst 6500 Series Switches Common CatOS Error Messages on Catalyst 6500/6000 Series Switches Common Error Messages on Catalyst 6500/6000 Series Switches Running An address error usually indicates a software bug, but faulty hardware can also be a cause (see the Troubleshoot section for details).
These are some of the errors that you can see when this occurs: On the console, you see: *** System received a Cache Parity Exception *** signal= 0x14, code= 0xa405c428, Windows Interrupt Thread Prerequisites Requirements There are no specific requirements for this document. Illegal Opcode Exception A hardware failure causes this error (for example, failure of the CPU board). Types of Crashes The show version and show stacks commands provide you with output that gives you an indication of the type of the crash that occurred, such as bus error,
show region output (if not already included in the show technical-support output). original site Make sure that the crashinfo that you view is of the most recent crash. Computer Interrupt If the error only occurs once, you can have experienced a single event upset. Windows Interrupt Table This is what it says: %ERR-1-FATAL: Fatal error interrupt Explanation: This error message indicates a Hardware problem in the device.
The address reported by bus errors on RISC processors is therefore the virtual address as opposed to the physical address used by the 68000 processors. The second thing to do is determine the type of processor in the router. Reload the switch and continue to configure the new password. Generic Diagnostic Procedures for Switches that run CatOS Sanity Check for CatOS The show system sanity command runs a set of predetermined checks on the configuration with a possible Windows Interrupt Handler
If a new module has been recently installed, first try to re-seat the module. Issue the dir dfc#module#-bootflash: command in order to verify if there is a crash information file and when it was written. For lower-end platforms such as the 3600 or 4000 router, reseat the network modules/network processors. IOS 12.4(25a). > > On Wednesday the router locked hard and was unresponsive from console, > etc.
Identifying Bus Error Crashes The system encounters a bus error when the processor tries to access a memory location that either does not exist (a software error) or does not respond Windows Interrupt Auto Login System was restarted by bus error at PC 0x0, address 0x0 at 15:31:54 EST Wed Mar 29 2000 !--- Output is suppressed. When a router crashes due to data or stack corruption, more reload information is needed to debug this type of crash than just the output from the normal show stacks command.
The system appears to crash.
In order to upgrade the active supervisor, do a force switchover and perform the ROMMon upgrade. The information in this document was created from the devices in a specific lab environment. Context information for different router types could therefore differ. Windows Interrupt Boot Reload the device with no modules installed and check if the message appears. 2.
I'm not finding much public > information on the below "address parity error", and I'm not familiar > enough with this platform to be able to tell whether this is a If the problem persists, consider opening a service request with Cisco at TAC Service Request Tool. show stacks This command first appeared in Cisco IOS Software Release 10.0. After this, the router reloads.
Posted 15 December 2008 - 09:39 PM Same thing happened to one of our gateways just last Friday. Recover Catalyst Switches that run CatOS from Booting Failures Refer to Recover the Catalyst 6500/6000 with Supervisor Engine I or II in order to recover Cisco Catalyst 6000/6500 with Supervisor If you have the output of a show version, show stacks, show context, or show tech support command from your Cisco device, you can use Cisco CLI Analyzerto display potential issues This action can cause important information to be lost that is needed in order to determine the root cause of the problem.
Reserved Exception For this type of crash, a reload occurs in order to ensure that the router does not transmit corrupt data. if not mail me at [email protected] 0 Back to top #6 skybaba skybaba Best Poster June 2008 Members 177 posts Gender:Male Location:Right in front of you...... Information to collect if you open a TAC Case If you still need assistance after you follow the troubleshooting steps that this document lists, and want to create a service request but the thing is that I don't have a CCO login to that troubleshooting.I have the crash_info with me.
If the address falls within a virtual address range, replace the hardware corresponding to this range. Here is an example of the show region output: Router#show region Region Manager: Start End Size(b) Class Media Name 0x00000000 0x007FFFFF 8388608 Local R/W main 0x00001000 0x0001922F 98864 IData R/W main:data Refer to Release Notes for Cisco IOS Release 12.2SX on the Supervisor Engine 720, Supervisor Engine 32, and Supervisor Engine 2 for more information. Follow these steps: Break into ROMMON by sending the break sequence to the router during the first 60 seconds of boot up.
Router#show context System was restarted by error - a Software forced crash, PC 0x602DE884 at 05:07:31 UTC Thu Sep 16 1999 RSP Software (RSP-JSV-M), Version 12.0(7)T, RELEASE SOFTWARE (fc2) Compiled Mon Other Parity Related Errors The MSFC2 contains ECC memory protection. Issue the show log command in order to look at the reboot history, as this example shows. What happens if you move the module back to slot5?
The command displays the information from the crashinfo file. If you see an error message that is not in one of the common error messages, refer to: Message and Recovery Procedures - Catalyst 6500 Series Cisco IOS System Message