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Comcast Cable Error Codes


Fixing this problem could be tricky since there is no specific reasons on why this happens. Out of the equipment you have, only one shows as being online and it has numerous errors. From what I understand several things can be the cause of this error number. I've had this same box for about 18 months and had this issue once or twice prior to this last month. More about the author

I was issued a credit later on as it was found to once again be a Comcast / Xfinity Issue. If problem persists, reboot the TV box (power it off, unplug the power cord, plug it back in and power it on after the time displays on the LCD screen). If the problem persists, reboot the TV box (power it off, unplug the power cord, plug it back in and reapply power after the time displays on the LCD screen). Swapping locations with the dvr and secondary box is a better test.

Time Warner Cable Error Codes

http://pulse.yahoo.com/_RSYMUNKF2UB4C5N6KE3DWRXS3I TRBWelcome Thank you. I did that and it worked. Michael John > I will be asking a few questions to properly isolate the issue. With the secondary box working I'm a little confused.

With a new line and New box, should I have to do this as well? 0 Kudos Reply Posted by Emilyberman1 ‎07-27-2016 09:55 PM Visitor Member Since: ‎07-27-2016 Posts: 2 Message In order to reset the cable box, you must unplug the adapter, wait for five long minutes, plug in the adapter and restart the cable box. I have to reboot one box at least 2times a day and sometimes multiple times at that time. Http //xfinity.com/errors For Assistance Leave A Comment Click here to cancel reply.

Er.04 Resolution: Wait 5 minutes for the TV box to reboot. I can happily say I have not had any problems since! Michael John > May I have a good call back number? http://jermsmit.com/x1-error-code-rdk-03004-unable-to-connect-to-xfinity/ I looked at the signal levels on the Gateway used for our HSI/Voice.Thanks!

Following these steps, I rebooted the X1 (yet again) and the 03004 message came up (yet again). 10 seconds later (give or take) without any prompting, the X1rebooted on its own Xfinity.com/erros For Assistance I called Comcast and found out S0a00 means that I have not paid the bill. All other trademarks are the property of their respective owners. I've called customer service each time and we've run through the reboot protocol and signal resending.

Charter Cable Error Codes

If so, you should check the signal levels and SNR on the X1 box itself:From »[X1-X2] Found some remote tips for Diag page and 30 sec FF skip for X1 :quote:Put Accessing and setup of a Wireless Gateway Find everything you need to know about setting up your wireless gateway. Time Warner Cable Error Codes My first x1 box was working fine. Dish Network Error Codes The tech's that come out are all excellent; how about having some of those gals/guys manage the level 1 support techs on the phone; that would be wonderful Dan August 21,

You can setup Comcast services quite easily. my review here We apologize for any inconvenience. Once I replaced the coax cable with a spare one I had in the house the signal came back immediately. JERMAL_ > Now the STB displays CAST JERMAL_ > No change yet (TV displays Connecting to your entertainment experience) | Still waiting JERMAL_ > And now we are back at the Xfinity.com/errors For Assistance

  • Make sure the cable is secure. 4.
  • I'm not as technically advanced as the rest of you.
  • I'm usually on the line with them for about 30 minutes until they send the right signal through and fix the error.
  • The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).
  • Same thing happens to all channels if you simply unplug the cable-in line that runs from the wall to the box.
  • Or are you currently facing the s0a00 error while setting up your Comcast?
  • But, uh, this page is crap.
  • When compared against many other cable services, Comcast delights users with a comprehensive and simple to use interface.
  • I mentioned this to support and they still had me troubleshoot, but I was pleased that they did admit that the issue I am facing seem to be on their end

The information you've entered will not be shared or sold. Does the problem move or say in same place. Two set up fine but the third will not work. click site I want my old box back.

I have tried everything with no prevails. Comcast Cable Error Code S0a00 This really doesn't bother me if the tech has a sense of humor......luckily three of the four did. Contact Us About Comcast Terms of Use Privacy Policy | Contact us | | About us | | Privacy Policy | | Disclaimer | Mobile Tablets PC Laptops Games APPS Internet

Contact Customer Support at 1-800-391-3000 for assistance.

jermsmit July 20, 2015 at 11:30 am - Reply in my area they seem to have over built out the network without the proper infrastructure and use amplifiers all over on If the problem persists, reboot the TV box (power it off, unplug the power cord, plug it back in and reapply power after the time displays on the LCD screen). Then the price kept going up so I switched to Uverse - the TV/DVR was great, the internet SLOW, but no issues. Comcast Cable Box Error Codes D1 I rebooted the box a few times and still the error.

If moves, box is the issue, if problem is still in same location then it is wiring of coax to the non-working location. 0 Kudos Reply Posted by Crutan2943 ‎05-17-2015 04:36 Since you have tried everything else, you may want to swap out the boxes. Price Increases as of 10/1/16 [ComcastXFINITY] by bikenski387. navigate to this website Wait 5-10 minutes.

Using a pen, pencil, or other narrow pointed object, press and hold the recessed "RESET" button on the top rear of the modem for ten seconds (should be directly above the JERMAL_ > earlier when this issue 1st occurred - yes Michael John > Please try it one last time. Last week, I spent 45 minutes on 4 attempts to reboot. Comcast employees are identified with RED lettered User Names.

Worked with a tech over the phone who insisted there was no outage, she was unable to send a signal AND on her end her system would not let her schedule That is why you should avail expert assistance. d.nnn Resolution: The TV box is downloading software. The TV box is downloading software.

Deb September 15, 2016 at 5:02 pm - Reply I have one main tv on the x1 box and then got three other boxes. Call the cable company and if sending a new signal does not work right away, ask for an appointment. Using a pen, pencil, or other narrow pointed object, press and hold the recessed "RESET" button on the top rear of the modem for ten seconds (should be directly above the The other two tvs are fine.

posting above)I had a Comcast tech out who had a lot of experience and patience. Important: If you interrupt the TV box in its download process, the TV box could lock up and will have to be replaced. What is this?'. jermsmit June 25, 2015 at 4:56 pm - Reply I had this issue and all my connections were home-runs from the ped outside my house.

No worries, as we are here to help you out. WHat you are describing is a reboot ofd the Interbet modem.... It could take approximately 15-30 minutes if the software download was interrupted. Also make sure that your Comcast connection has not been disconnected for some reason.Solution 1: Resetting your cable box.Sometimes the error may occur because of a problem with the cable box.

You can also manage your account online. Thanks. 0 Kudos Reply Posted by Crutan2943 ‎05-25-2015 11:15 AM Visitor Member Since: ‎02-03-2014 Posts: 3 Message 6 of 54 (70,067 Views) Re: Error code RDK-03004 Options Mark as New Bookmark